Timeline
Order processing: 3–5 business days
In transit: 7–14 business days
Total: most orders arrive within 10–19 business days of ordering.
Processing
Every order is checked and packed by hand before it ships. Orders placed on weekends or holidays begin processing the next business day.
Delivery
Once dispatched, delivery takes 7–14 business days depending on your location and carrier routing.
Tracking
You’ll receive a tracking link by email as soon as your order ships. Tracking can take up to 48 hours to update after dispatch.
Delays
Occasional carrier delays, peak seasons and weather can extend transit times. If your order is running late, email us and we’ll chase it for you.
Incorrect Address
Please check your shipping address at checkout. If something is wrong, email us within 24 hours of ordering and we’ll correct it before dispatch.
Marked Delivered but Missing
If tracking shows delivered and you can’t find it, check with your neighbors and local carrier first, then contact us within 7 days.
Duties and Taxes
Any import duties or taxes charged on delivery are the recipient’s responsibility.