These terms apply to your use of the Garshine website and to any order you place with us. By using the site, you agree to them.
1. Orders
Placing an order is an offer to buy. We accept that offer when we send your shipping confirmation. We may cancel an order and refund you in full if an item is out of stock, mispriced, or we cannot verify the order details.
2. Pricing and Payment
Prices are shown in the currency displayed at checkout and may change without notice. Payment is processed by our third-party payment provider — we never store your full card details. If an item is listed at an incorrect price, we will contact you before charging anything.
3. Shipping and Delivery
Delivery times and terms are set out in our Shipping Policy. Any delivery dates we give are estimates, not guarantees.
4. Returns and Exchanges
Returns and exchanges are governed by our Returns & Exchanges Policy, which forms part of these terms.
5. Product Descriptions
We describe and photograph our products as accurately as we can. Hand-finished ironwork and natural materials vary slightly, so small differences in finish, tone and dimensions are normal. Dimensions are approximate. Candles are not included unless stated.
6. Intellectual Property
All content on this site — text, images, product photography and our logo — belongs to Garshine. You may not copy, reproduce or use it commercially without our written permission.
7. Acceptable Use
Do not scrape, copy, disrupt or attempt to gain unauthorized access to the site, and do not use it for anything unlawful.
8. Limitation of Liability
The site is provided as it is. To the fullest extent permitted by law, our liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these terms limits any rights you have that cannot be excluded by law.